Your guide to Canvas & Confetti Co.
At Canvas & Confetti Co., we believe in transparency and empowering you with knowledge about our handmade natural skincare products. We've gathered the most common questions our amazing customers ask to help you feel confident and informed. Dive in to discover everything from our thoughtfully selected ingredients to how to get the most out of your self-care routine, and details about ordering from our online shop in Red Deer, Alberta.
Frequently asked questions
We pride ourselves on crafting natural skincare products with care and creativity, and we know you have questions! Whether you're curious about what goes into our bar soaps and whipped body scrubs, how long it takes for your order to arrive, or if you can create a custom scent for an event, you'll find your answers here. If not, don't hesitate to reach out to us directly!
What ingredients are used in Canvas & Confetti Co. products, and what do you avoid?
We focus on gentle, natural, and high-quality ingredients, thoughtfully selected for their nourishing properties. Our handmade skincare, including bar soaps, scrubs, lotions, and bath salts, avoids harsh chemicals, aiming for formulas that are gentle and naturally focused. You can find detailed ingredient lists on each product page and in our Ingredients Guide.
Which Canvas & Confetti Co. products are best for my skin type (e.g., dry, sensitive, rough)?
We craft products to address various skin needs. While general recommendations are provided, such as options for dry, sensitive, or rough skin, and products for exfoliating versus deep moisturizing, we always recommend checking individual product descriptions. For very sensitive skin, a patch test is advisable.
How should I use your handmade skincare products for the best results?
Usage varies by product. For instance, questions often arise about the frequency of scrubs, the amount of body butter to apply, or how to use shower steamers. General guidance is to apply to clean, damp skin for optimal absorption. Detailed instructions are available on each product’s packaging and webpage.
Can I choose specific scents or strength of fragrance for my Canvas & Confetti Co. products?
Yes, customization is key at Canvas & Confetti Co.! Many products offer various scent options, and we can often accommodate requests for lighter or stronger fragrance levels. For unique scent blends or themed collections, especially for larger orders, please reach out directly to discuss your preferences.
How are shipping costs calculated and what are the delivery times for Canvas & Confetti Co. orders?
Shipping costs are calculated based on your order's weight, dimensions, and destination from Red Deer, Alberta. Tracking is included with all shipments. Standard orders typically ship within [[X business days]], with delivery times varying based on location and selected method. For handmade items, production time is factored in.
What is Canvas & Confetti Co.'s return, exchange, or damaged item policy?
We want you to love your purchase. If an item arrives damaged, please contact us immediately at [[email]] with photos for a replacement. Due to the personal nature of our products, returns on opened or used items are generally not accepted. Unused products may be eligible for return or exchange under specific conditions. Clear policies are available on our website.
What special care or storage instructions should I follow for my handmade Canvas & Confetti Co. products?
To preserve freshness and quality, store products in a cool, dry place away from direct heat and sunlight. Keep jars sealed between uses. Using clean, dry hands or a scoop for jar products helps extend shelf life. Whipped butters and scrubs may soften in warm temperatures but will firm up when cooled without affecting performance.
Can I place custom or bulk orders for events, gifts, or specific needs?
Absolutely! We specialize in custom and bulk orders for events, gifts, or any occasion. You can request exclusive scent blends, custom labels, themed collections, and specific packaging. We'll guide you through scent selection and timeline planning. Just reach out with your idea, desired quantity, and date via [[email]] or our Custom & Bulk Orders page!
Let's connect for your self-care journey
Still have questions about our handmade natural skincare? Want to discuss a custom order or simply share your Canvas & Confetti Co. experience? We're always here to help you turn everyday routines into relaxing, spa-like moments. Reach out to our team – we'd love to hear from you.